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To get the quickest answer to your question, please review the questions below, the categories or tutorials on the left-hand side of this page or search the help center. If you don't find your answer, you'll then be able to submit a question to us.
Top 10 Support Questions| # | Question |
| 1. | How do I Upgrade my 2008 league to a new 2009 league? Answer: Go to your league and log in as commissioner. Once logged in go to your home page where a message should appear with a link to upgrade your league to 2009. Follow these instructions and you will create your 2009 league.
Note: Once you upgrade to 2009 you should not use your 2008 league for transactions, but instead used as a historical reference.
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| 2. | I am trying to edit one of my teams but am getting an error message for an incorrect password. How can I update the teams information without adjusting all the teams? Answer: The reason for the error message is due to new site security requiring that all passwords contain at least one non-alphabetical character or one non-numeric character. If you are trying to adjust just 1 individual franchise the easiest way to do this is the following:
- Click on the Franchise's Link (their name on the home page or any article). This will take you to their Franchise Information Page.
- Under the "Main" tab choose Setup: Basic.
- Here you can edit just the individual team and assign them a valid password.
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| 3. | What can you tell me about 2009 leagues on MyFantasyLeague.com? Answer: Q1: I had a league with you in 2008, but I want to test some possible scoring system changes for 2009 - what's the best way to do this now?
A1: We strongly suggest that you do not make this substantial of a change to your completed 2008 league - instead, just set up a new 2009 league now and test out whatever league scoring system changes you'd like.
Q2: I wasn't a customer in 2008 - can I get started now?
A2: Yes, definitely - just set up a new 2009 league now.
Q3: How Much Will 2009 Leagues Cost? Will There Be Any Specials/Discounts/Repeat Customer Deals/Early Bird Deals/etc. in 2009?
A3: You can view our Purchasing Page for full details on all our pricing along with all our Discounts & Specials.
Q4: How long will I be able to access my 2008 league for?
A4: Your 2008 league will remain on-line indefinitely. For example, we still have all 1998 through 2007 customer leagues on-line and accessible. You're free to access your 2008 league at any time you'd like, both for viewing historical reporting, as well as for any off-season transactions you might do, if your league is a dynasty/keeper league.
Q5: What new features/options are in store for 2009? When will I be able to see the new features?
A5: We've got a lot of enhancements planned before kickoff of the 2009 season. Many of the things on our list are from customer suggestions that come in via our support ticketing system - feel free to submit your own ideas/suggestions. As we have in the past, new features will be released in a "piece-meal" fashion - meaning, we release functionality as it becomes available, not all at once. All enhancements will apply to all seasons on the site - in other words, any enhancement we offer will be viewable on your 2008 league, as well as any past or future league you might have with us. Finally, we don't pre-announce any new features (for competitive reasons, in case of any last-minute bugs, or priority changes), so we won't be able to answer any question you have for us along the lines of "will feature xyz be available in 2009?"
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| 4. | What information gets transferred over when I upgrade my 2008 league to 2009? Answer: In general, things that are specific to a season do not get carried over, and things that might be common across all seasons for a league do get carried over. To give specific examples of things that are not carried over from season-to-season:
Message board posts. If you'd like to carry over a message board post from year to year, you'll need to copy/paste the post from your 2008 league message board into your 2009 league message board.
Accounting balances. If your league allows owners to carry over accounting balances from year to year, you'll need to use the "Edit Accounting Records" page on your 2009 league to manually give franchises the appropriate start of the season debits/credits.
Polls, articles, standings, transactions.
To give specific examples of things that are carried over from season-to-season:
All league rules, including league scoring rules.
All league calendar events. The system attempts to automatically adjust dates for all calendar events for the new year, but you must review your 2009 league calendar to make sure it is correct for the new year.
All franchise names and other franchise information entered on the franchise setup pages.
League appearance/colors/skins/fonts/etc.
League rosters (however, these require an extra step and for keeper/dynasty leagues via the Transfer Rosters screen). Also see the Keeper/Dynasty League How To page for additional, related information.
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| 5. | Can I enter my league history from a prior season that I ran on another league management site into MyFantasyLeague.com? Answer: Yes, definitely. To do this, start by setting up a league as you normally would. To set up league corresponding to one of the following seasons, click on a link below:
Once you've completed the basic league setup, you'll need to use do the following steps, in order:
- From the historic league, use the "For Commissioners > Setup > Adjust Scores and Standings > Franchise Score Adjuster" option to manually assign the correct scores for to the correct franchises for each week of the season.
- If your league is a head-to-head league, use the "For Commissioners > Setup > Fantasy Schedule Setup > Weekly Schedule Setup" option to re-create the fantasy schedule for that season.
- Use the "For Commissioners > Recalculate Standings" option, which should update your league standings report so it shows accurate standings.
- Then (and only then, after your historical season standings are correct), go to your current season league, and using the "For Commissioners > Setup > League History Setup > General League History Setup" page, and enter your historical league home page URLs.
- Wait up to 24 hours, and the system will automatically import your historical league results and franchises into your current season's records reports.
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| 6. | How do I set up a league on MyFantasyLeague.com? Answer: While there are countless ways to define a fantasy league using MyFantasyLeague.com, there are a number of basic steps that all new commissioners should take. The following should be used as a guideline to help you to define much of your league's setup in a short amount of time.
1. Define the initial 2009 league parameters using the For Commissioners > Setup > General League Setup
screen.
At a minimum, you'll need to define a league name, league email, password, and the number of franchises and roster spots for your league. If you plan on holding an online draft, be sure to select this (final) option. Go to our Draft How To
to determine which type of draft is right for your league.
Once you click on the Save League Setup button, the system will generate a new league for you. There's absolutely no purchase obligation for setting up a league.
NOTE: Upon completion of this step, you will be taken back to your home page. The "League Setup - Next Steps" message will appear only for the commissioner account. At the top It will include your 5-digit league ID which corresponds to the last 5 characters of your home page web address (URL). Please use this number with all correspondence to MyFantasyLeague.com support.
2. Define your franchise (team) information using the For Owners > Franchise Setup
menu item.
The first time you access this (or any other setup menu item), you will be prompted for your league password. Use the password you had defined in the General League Setup above (in step #1).
At a minimum it's a good idea to define the email addresses for all the owners in your league as soon as you can. If you don't have all the addresses now, this isn't a problem as you can always come back to this screen in the future. You might also want to define a team name for each franchise. Notice that each team will already have a system-generated password defined. You can either keep these initial random passwords or overwrite them with new passwords. Click on the Save Franchise Setup button to store all your changes.
3. Define your league's scoring rules using the For Commissioners > Setup > Scoring Setup screens.
There are a variety of ways to accomplish this task as detailed in the Scoring Setup How To
topic.
4. Define your league's fantasy schedule using the For Commissioners > Fantasy Schedule Setup screens.
Either choose a canned, system schedule from Select A Packaged Schedule
, manually define a schedule one week at a time via Weekly Schedule Setup
, re-order the weeks in an existing schedule with the Randomize Fantasy Schedule
, or swap two weeks of an existing schedule via the Switch Schedule Weeks
screen.
5. Define your league's starting lineups using the For Commissioners > Setup > Transactions Setup > Weekly Lineup Setup screen.
6. Define your league's waivers (player adds & drops) using the For Commissioners > Setup > League Calendar Setup screen.
7. Additional Setup using the many For Commissioners > Setup > Appearance Setup screens.
At this point your league is fully defined and ready to use. However, we've spent a lot of time to give you some extra bells and whistles. The majority of items used to customize the appearance of your menu are found in the Appearance Setup screens. Go to our overview on home page setup
topic to learn more.
8. Invite franchise owners to your league.
Finally, use the For Commissioners > Setup > Invite Franchise Owners screen to invite owners to your newly-created league. At this point, you can simply allow all the owners go continue their team setup individually.
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| 7. | How do I Get my Traded Draft picks from last year? Answer: First your league must be set up to have an Online draft. You will then be able to define your base draft order in your current league. Once this is defined, use the For Commissioner > Setup > Import Future Draft Picks screen to transfer these traded (future from last season) picks. This will overwrite your draft order to account for all the traded draft picks.
NOTE: You may still choose to conduct an offline draft for your league at some point in the season, but will need to enable the Online Draft option in order to Trade draft picks for your current season. Once you complete your offline draft you will simply adjust your setting on the For Commissioner > Setup > General League Setup screen to Load Rosters.
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| 8. | How do I Setup a Keeper League if I upgraded? Answer: If you have a keeper or dynasty league where some or all players on rosters are carried over from year to year, there is a certain sequence of events that you will need to go through to prepare for your on-line draft on MyFantasyLeague.com. This How to Setup a Keeper League guide will walk you through those steps.
- From your 2008 league home page, log in as the league commissioner, and click on the commissioner home page message link to upgrade your league to a 2008 league. Log into this new 2008 league as Commissioner.
- Make sure your 2008 league is set up to hold an on-line draft by going to your For Commissioners > Setup > General League Setup page and make sure that the "At the start of the season, rosters are determined by:" option is set to one of the first two "On-line draft" settings (email or live).
- Use the For Commissioners > Setup > Draft Setup > Draft Order Setup - All Rounds and Draft Order Setup - One Round to define your overall 2008 draft order.
NOTE: Do not use the Draft Order Setup - One Round option to manually account for future draft pick trades as these will be automatically accounted for in step #6 below.
- (Optional Step for Keeper/Dynasty Leagues). Go to the For Commissioners > Setup > Players and Rosters > Transfer Rosters screen and check the checkbox next to each player that should be transferred from the 2008 end-of-season rosters. This will move those players onto each owner's active roster for your 2008 league, and make those players un-draftable for your 2008 league.
- (Optional Step for Keeper/Dynasty Leagues). Once your league has determined each owner's keeper players, you must use the For Commissioners > Setup > Players and Rosters > Select Keepers screen to specify which players should be retained on each franchise roster. Any players not selected will be dropped from the roster. If the 2009 draft has been defined, you can optionally define the specific draft pick taken by each keeper player. For example, if your league rules dictate that an owner can keep up to three players, in lieu of their first 3 rounds of draft picks, when the commissioner loads the keepers onto the rosters at the beginning of the season, he may indicate what draft pick the owner has given up for that keeper player. Once the commissioner has completed the "load keepers" step, the system will automatically update the draft report to indicate the keeper players in their appropriate slot, and also automatically skip over that pick when it comes up in your draft.
- If you had a 2008 league with us, and allowed owners to trade future year draft picks in 2008, go to the For Commissioners > Setup > Draft Setup > Import Future Draft Pick Trades option to have the system automatically update your 2008 draft order based on the actual 2008 draft pick trades. Note that it is important that you do this step before letting owners actively trade on the site, as otherwise there will be confusion due what looks like duplicate listings of draft picks on your For Owners > Trades page.
- Finally, make sure that all of your other draft settings in the For Commissioners > Setup > Draft Setup screens are correct for your league draft, and then you'll be all ready to start your draft.
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| 9. | How do I purchase my league? Answer: First login as commissioner, and then use the "For Commissioners" menu item and select the "$$Purchase League$$" option if you'd like to place your order on-line. If you have more detailed questions, or would like to place your other another way, please refer to our Purchase Page for more information.
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| 10. | How do I take my league home page customization to the next level? Answer: We pride ourselves on having what we think is not only the most customizable on-line fantasy football league management service on the web, but also the most "open", too. What that "open-ness" means to you, if you're someone with some computer programming and/or web design skills, is that you can extend and customize your MyFantasyLeague.com league a great deal.
Advanced customization options include:
| 1. | Writing custom CSS to completely control all aspects of your league appearance. |
| 2. | Getting access to "raw" MyFantasyLeague.com league data in industry-standard XML format. |
| 3. | Embedding league home page modules in other web pages. |
Writing custom CSS to completely control all aspects of your league appearance
CSS (Cascading Style Sheets) is the industry-standard way of controlling all appearance-related items on web pages. MyFantasyLeague.com uses CSS to control league page appearance (including our skins), and also allows our customers to write their own CSS to completely control any/all page appearance options that you'd like to.
If you'd like to learn more about CSS, you might want to consider some on-line CSS tutorials, or visit your local or on-line bookstore for books on CSS - Eric Meyer seems to write especially good books on this topic.
Once you've learned CSS, next you'll have to learn a bit about the classes and IDs we use on the site. You can do that by setting up a free trial league on our site, and then doing a "View Source" to see our current CSS files, including the CSS files used for each of our skins, to get a better idea of how to write CSS for your MyFantasyLeague.com league pages.
Alternatively, here is another approach that might be easier, allowing you to see exactly what classes and IDs we use on your league pages:
| 1. | Download and install the Firefox web browser. |
| 3. | Go to the league page you're looking to customize. |
| 4. | From the custom toolbar that gets installed, choose the "Information > Display ID And Class Details" option, and you can see exactly what IDs and classes are used on any/all pages on the site. |
| 5. | Where this gets really cool is that you can edit the CSS right on the page, allowing you to immediately see the effects of your CSS changes right away. It will take a bit of time to play around with the web developer extension and learn about all of it's features and options, but this time will be very well spent if you're interested in really taking your design to the next level. |
Finally, once you've written your custom CSS, you can go to the For Commissioners > Setup > Appearance Setup > Images & Other URLs page and upload your custom CSS to our site (or, simply enter the URL for the CSS file on your own server).
Getting access to "raw" MyFantasyLeague.com league data in industry-standard XML format
If you're a computer programmer, we offer the MyFantasyLeague.com Developer's Program
whereby you can easily get access to raw MyFantasyLeague.com data in XML format. This will allow you to quickly and easily get that data into whatever programming environment you're most comfortable, be it PHP, ASP, Excel, Java, Perl, or any other programming language that's capable of reading XML files. This page
offers details of exactly what XML documents we offer via this service. For some examples of what others have done using our XML feed:
Embedding league home page modules in other web pages
All home page modules are "embeddable" - meaning, you can place "live" MyFantasyLeague.com content inside web pages on another web site, your "My Google" customized home page, or inside arbitrary HTML on your MyFantasyLeague.com-hosted pages. Check out the "Reports > League > Embed League Data" page available from all league pages to see how this option works. For examples of what some of our more creative customers have done with this feature, see http://www.returnofthechampions.com/ and http://uffle.com/ .
If you have any suggestions, questions or comments about any of the programs mentioned here, we'd love to hear your feedback on via your "Help > Help Center" page.
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