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Review the categories or tutorials on the left-hand side of this page or search the help center. If you don't find your answer, you'll then be able to submit a question to us.
Top 10 Support Questions| # | Question |
| 1. | The Vikings blocked a Field Goal and Returned it for a TD in Week 5. Why are they not getting credit for the Touchdown? Answer: In Week 5 the Vikings blocked a field goal and returned it for a Touchdown. In order to receive points for these you will need to have the following scoring rules defined for your "Defense".
To make sure that you receive these points you will have to have the: "Number of Blocked Field Goals TDs" defined for your league.
Note that if you have the "Number of Defensive & Special Teams Touchdowns" then this will be included with those touchdowns. It will not appear if you just have the "Number of Defensive Touchdowns" defined as that only includes Interceptions and Fumbles Returned for a Touchdown.
You would also want to add the "Number of Blocked Punt Goal TDs" as well to your scoring rules.
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| 2. | Reggie Bush Returned a Punt for a touchdown in the Saints Game. How do I get him to have these points? Answer: If you wish to receive points for the individual players returning punts or kickoffs for touchdowns then the following rules need to be added to your current scoring rules for offensive players:
- "Number of Punt Return TD" or "Length of Punt Return TD"
- "Number of Kick Return TD" or "Length of Kick Return TD"
NOTE: if you use the Length of Category you will need to include ranges from 0 yards to 110 yards to include all possible options.
Then the individual offensive players will receive proper credit for these returns.
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| 3. | How do I get faster and more comprehensive live scoring for my MyFantasyLeague.com league? Answer: MyFantasyLeague.com GameDay is an optional (and free!) program that runs on Microsoft Windows computers and has a lot of advantages over standard myfantasyleague.com live scoring. For additional details, including download instructions, please see this page.
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| 4. | How do I get the new version of Gameday for the 2008 season? Answer: If you already installed the program last year for the 2007 season, you can run it now and then click on the "Options" tab within the program. From there, in the lower left, click on the button to "Check for Game Day Program Updates Now".
If you've never used it before, then you can download it from this page.
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| 5. | Why are the live scoring pages displaying results that I know are wrong? Answer: Assuming that your league scoring system is set up correctly, the next most common source of this problem is due to the dynamic nature of the live scoring data we get from our statistics provider. To get a better idea of what to expect regarding the accuracy of live scoring results, please see our Statistics Lifecycle document.
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| 6. | How do I get live scoring on my wireless device? Answer: You have two options for wireless live scoring:
1. If your wireless device has a web browser installed, just go to http://www.myfantasyleague.com/wl/ and then enter your 5-digit league ID (%LEAGUEID%), choose the "Live Scoring" option, and press the "Go" button.
2. To get wireless text messages sent to your cell phone periodically throughout the day on Sundays while there are games underway, go to your For Owners > Franchise Setup > Advanced page and enter your cell phone number, and select your cell phone carrier from the drop-down list. If you enter your cell phone number and your cell phone carrier, you will receive text messages at 3pm, 4:30pm, 6pm, 7:30pm and 10pm ET on Sundays with live scoring updates. Note: Your cell phone carrier may charge you extra for receiving these text messages. Please check with your carrier and your plan to see if these text messages will cost extra.
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| 7. | Where do you get your stats from and where is an accurate place to check stats? Answer: We receive our statistics directly from the NFL via a live feed from the two major statistics providers for NFL games, Sportsticker and Stats, Inc..
Based on our 14 years of experience in this industry, there is absolutely no publicly available, 100% reliable place on the Internet for you to get official NFL statistics from, unfortunately. The most accurate place we've found are Gamebooks found on NFL.com. Virtually all other pages on NFL.com, including the GameCenter pages, as well as the player statistical pages, are not official NFL statistics.
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| 8. | How do I Get this weeks starters to appear in GameDay? Answer: At the start of each new week you will need to select the "My Leagues" tab and click on the "Update League's Starters" button to reload your starters.
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| 9. | Why can't I log into my league? Answer: There are a number of possible causes:
1. You've mistyped your password (including you have the CAPS LOCK key depressed when your password is all lower-case). Passwords ARE case sensitive. If you are not absolutely certain, from the login screen choose your franchise and click on the Email Me My Password button.
2. Your web browser does not have cookies enabled or is blocking your cookies to the MyFantasyLeague.com site. If you are using Microsoft Internet Explorer, check the bottom status bar of your browser window for a red circle with a slash through it? If it exists, click on it for detailed instructions on how to enable cookies. Alternately you can do the following:
• Go to Tools > Internet Options > Privacy tab.
• If the setting is currently defined as 'Block All Cookies', change it to 'High'.
• If your setting anything other than 'Block All Cookies', click on the Edit button to add 'MyFantasyLeague.com' to Always Allow cookies to be used.
If you are using Mozilla Firefox, check the following:
• Go to the Tools > Options menu, click on the Privacy, then the Cookies tab.
• Ensure that the 'Allow sites to set Cookies' checkbox is checked, and that "myfantasyleague.com" does NOT appear as one of the exceptions (click the Exceptions button to verify).
3. Your "myfantasyleague.com" cookie is corrupt, and needs to be deleted. If you're running Internet Explorer, the best way to find and delete them is to close Internet Explorer then use Windows Explorer and search for a folder called 'cookies'. From that folder, delete all items named "myfantasyleague.com". If you're running Firefox:
a) Click on Tools, then Options
b) Select the Privacy icon in the left-hand panel
c) Click on Cookies
d) Click on View Cookies
e) Remove all "myfantasyleague.com" cookies from that list of cookies.
4. Your work computer is behind a corporate firewall (or your home computer is behind a personal firewall) that is blocking cookies to the MyFantasyLeague.com site. If this is the case, you will have to contact your company's IT department (or review the documentation for your firewall software) to allow cookies/access to the 'MyFantasyLeague.com' domain.
5. Your PC's date is incorrectly defined. Please correct to the proper date.
6. You've got privacy/filtering software installed on your computer that is blocking cookies to the MyFantasyLeague.com site. In this case, you will need to review the documentation for your privacy/filtering software to allow cookies/access to the 'MyFantasyLeague.com' domain.
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| 10. | How does MyFantasyLeague.com score special/strange plays? Answer: From time to time the NFL games produce what we call a special play. That is, a play that doesn’t easily or directly transfer from the professional game to the fantasy game. For most of these occurrences MyFantasyLeague.com offers our Strange Plays site news. However, to see how MyFantasyLeague.com scores the most common of these, please read on…
Offensive Fumble Recovery TD.
- Scenario: Team A has the ball and a Player A1 fumbles the ball. A teammate, Player A2, recovers it and runs it in for a TD.
- Result: Player A2 is awarded an ‘Offensive Fumble Recovery TD’ for the distance from the recovery to the end zone.
Kickoff/Punt Return TD Following a Fumble.
- Scenario: Team A kicks/punts the ball to Team B. Player B1 fields the kick and subsequently fumbles the ball. A teammate, Player B2, recovers the fumble and continues to run for the TD.
- Result: This is just a variation on the ‘Offensive Fumble Recovery TD’ above. The teammate who recovered the ball is awarded an ‘Offensive Fumble Recovery TD’ for the distance from the recovery to the end zone. He is not awarded a Kick or Punt Return TD.
Defensive Fumble Recovery TD.
- Scenario: Team A has the ball and fumbles it. Player B1 on Team B recovers it and runs it in for a TD.
- Result: Team B and the Player B1 are awarded a ‘Defensive Fumble Recovery TD’ for the distance from the recovery to the end zone.
Offensive Fumble Recovery TD Following A Turnover.
- Scenario: Team A has the ball and passes or rushes with it.
- In a pass scenario, Team A throws an interception to Player B1 on Team B. Player B1 subsequently fumbles the ball. The recovery is made by Player A2 on Team A who runs it in for a TD.
- In a rush scenario, Player A1 on Team A fumbles the ball to Player B1 on Team B. Player B1 subsequently fumbles the ball and the resulting recovery is made by a Player A2 on Team A who runs it in for a TD.>
- Result: Player A2 is awarded an ‘Offensive Fumble Recovery TD’ from the distance from the recovery to the end zone. This is not considered a Defensive Team TD because the Team A defense was not on the field.
Defensive Fumble Recovery TD Following A Turnover.
- Scenario: Team A has the ball and passes or rushes with it.
- In a pass scenario, Team A throws an interception to Player B1 on Team B. Player B1 subsequently fumbles the ball. The recovery is made by Player B2 on Team B who runs it in for a TD.
- In a rush scenario, Player A1 on Team A fumbles the ball to Player B1 on Team B. Player B1 subsequently fumbles the ball and the resulting recovery is made by a Player B2 on Team B who runs it in for a TD.
- Result: Player B2 is awarded an ‘Defensive Fumble Recovery TD’ from the distance from the recovery to the end zone.
Rushing/Receiving Lateral Resulting In A TD.
- Scenario: Team A has the ball and Player A1 rushes/receives-a-pass first and then laterals to a Player A2. Player A2 then rushes in for a TD.
- Result: Player A1 is awarded one rush/reception and the rushing/receiving yardage for the run/reception from scrimmage through the lateral. Player A2 is awarded zero rushes/receptions and rushing/receiving yardage from the point of the lateral to the end zone. Player A2 is also awarded a Rushing/Receiving TD in the amount of the total yardage of the play.
Kickoff/Punt Return Lateral Resulting In A TD.
- Scenario: Team A is receiving a kickoff/punt and upon catching the ball, Player A1 returns it for a few yards before he laterals to a Player A2. Player A2 then rushes in for a TD.
- Result: Player A1 is awarded one kickoff/punt return along with the kickoff/punt return yardage from the point in which he caught the ball to the point in which he lateralled to his teammate. Player A2 is awarded zero returns and kickoff/punt return yardage from the point of the lateral to the end zone. Player A2 is also awarded a Kickoff/Punt Return TD in the amount of the total yardage of the play.
Rushing/Receiving Multiple-Lateral Resulting In A TD.
- Scenario: Team A has the ball and Player A1 rushes/receives-a-pass first and then laterals to a Player A2. Player A2 rushes before he laterals to Player A3 (this could continue to Player A4, A5, etc.) who rushes in for a TD.
- Result: Player A1 is awarded one rush/reception and the rushing/receiving yardage for the run/reception from scrimmage through the lateral. Player A2 is awarded zero rushes/receptions and rushing/receiving yardage from the point of getting his lateral from Player A1 to the point where he laterals the ball to Player A3. Player A3 is awarded zero rushes/receptions and rushing/receiving yardage from the point of getting his lateral from Player A2 to the end zone. Player A3 is also awarded a Rushing/Receiving TD in the amount of the total yardage of the play.
Non-Scoring Laterals.
- Scenario: Team A has the ball and Player A1 rushes/receives-a-pass first and then laterals to a Player A2. Player A2 rushes before he laterals to Player A3 (this could continue to Player A4, A5, etc).
- Result: Player A1 is awarded one rush/reception and the rushing/receiving yardage for the run/reception from scrimmage through the lateral. Player A2 is awarded zero rushes/receptions and rushing/receiving yardage from the point of getting his lateral from Player A1 to the point where he laterals the ball to Player A3. Player A3 is awarded zero rushes/receptions and rushing/receiving yardage from the point of getting his lateral from Player A2 to the point at which he laterals to another player or is tackled.
Fake or Broken Play Resulting In A TD.
- Scenario: Team A scores a Rushing (or Passing) TD as the result of a fake or broken play.
- Result: Regardless of whether this play started out offensively or as a Special Teams play (i.e., a punt or FG formation), the NFL, and myfantasyleague.com by extension, recognize this as a Rushing (or Passing TD) awarded to the team offense and the players involved for the distance from the line of scrimmage to the end zone.
Fake or Broken PAT
- Scenario: Team A lines up for an extra point try, but the kick never occurs. This includes a bad snap, a bad hold, or any other reason why the kick was never actually attempted.
- Result: If the play results in a score, it's defined as a regular 2-point pass/rush conversion as if Team A had lined up for a 2-point conversion from the start. However, if the play fails it is recorded as a failed 2-point conversion; a failed 2-pt pass if a player on Team A clearly throws the ball to a receiver or a failed 2-pt rush if a player on Team A attempts to run into the end zone or simply gets tackled.
Missed FG Return TD.
- Scenario: Team A kicks a FG that comes up short. A player on Team B catches the missed FG and returns it the entire length of the field for a TD.
- Result: The player on Team B is awarded a 'Missed Field Goal Return TD'. Note that this is considered to be miscellaneous yardage, so there isn't any return yardage associated with the play.
QB Pass-to-Himself TD.
- Scenario: A QB throws a pass that gets deflected back to him. After catching his own pass, he subsequently runs for a TD.
- Result: The QB receives one TD completion and one TD reception. In addition, he receives both passing and receiving yardage each equal to the distance of the play.
A Score Against A Non-Existent Defense.
- Scenario: Team A scores even though Team B thinks the play, quarter, half, or game has ended and it’s defense is not on the field.
- Result: The score for Team A counts as it normally would have had Team B’s defense been playing.
Official Scoring Changes.
- Scenario: Team A is awarded TD or other score even though they did get the ball past the goal line.
- Result: The score for Team A stands as long as the NFL officially counts it. There is NO site on the Internet that offers Official scoring changes. The closest-to-official place to look is the NFL.com GameBooks (but even these have occasional errors). No other NFL.com page or any other page on the Internet should be considered official.
Multi-Position Players.
- Scenario: Player A is listed on a NFL team's official web site roster as playing at two positions. How are his stats broken down for each position?
- Result: Since fantasy point awards are based on stats as opposed to positions, the only potential for confusion is whether or not to let dual-position players be switched from week to week or locked in to a single position. This is a league-specific decision. In cases where one of the dual positions includes a team position (i.e., Team QB), myfantasyleague.com will award the stats to that player based on where he lined up for the play.
Muffed Punt.
- Scenario: Player A is part of a return team and while receiving a punt, he lets the ball make contact with him before losing control.
- Result: Regardless of whether the player actively touches the ball or the ball touches the player, when the player loses control, Player A is charged with a muffed punt, which translates in the statistics to a fumble. At this point, the ball remains live allowing either team (return or kicking) to make a recovery. If Player B from the kicking team makes the recovery, then Player A is also charged for a 'fumble lost' and Player B is awarded a 'fumble recovery'. Note that the kicking team cannot advance the ball beyond the spot of the recovery.
Unfinished Game.
- Scenario: A NFL game is postponed (whether or not it started at the scheduled date & time) or rescheduled.
- Result: The end result of this unique situation will be addressed on a per-instance basis. We will follow the NFL's lead as to how we proceed.
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